POLICY
Booking Deposit Policy
At Top Tier Detailing, we pride ourselves on delivering exceptional service and focused attention to every vehicle. To secure your appointment and ensure the time is reserved just for you, we require a 25% booking deposit.
Why a Deposit is Required:
Secures Your Desired Appointment
Your vehicle becomes our priority the moment your deposit is received.
Applied to Final Cost
The deposit goes toward the total balance of your scheduled service.
Allows One Free Reschedule
Need to move your appointment? No problem—we allow 1 complimentary reschedule with at least 1-day notice.
Non-Refundable Policy:
The booking deposit is non-refundable if:
- You cancel or reschedule with less than 24 hours’ notice
- You no-show or fail to communicate on the day of your appointment
We implement this policy to protect our time, maintain our schedule, and continue providing top-tier service to every client.
Call 734-883-6146
Service FAQs
Top Tier Service FAQs
What types of detailing services do you offer?
We provide a full range of detailing services to keep your vehicle looking its best inside and out. This includes exterior detailing, ceramic coating, paint correction, interior detailing, and specialized services like industrial coatings and undercoating. No matter the size or type of vehicle, our expert team customizes each service to meet your specific needs and ensure the highest quality results.
How do I schedule an appointment for detailing services?
Scheduling an appointment is easy. You can give us a call directly or use the contact form on our website to request a time that works for you. Our team will confirm your appointment and discuss any specific details or special requests you might have. We recommend booking in advance, especially during peak seasons, to secure your preferred date and time.
What should I do to prepare my vehicle before bringing it in?
To make the most of your detailing appointment, it’s helpful to remove any personal belongings from the vehicle, especially from the interior. This allows our team to work efficiently and thoroughly without any obstacles. If you have pets or allergies, letting us know ahead of time can help us prepare to address those needs. Otherwise, just bring your vehicle in and leave the rest to us.
What payment methods do you accept?
We accept various payment methods to make the process convenient for you. This typically includes cash, major credit and debit cards, and sometimes mobile payment options depending on the location. Our staff will confirm the payment options available when you book your appointment or when you arrive for your service.
How can I contact your team if I have questions or need assistance?
You can reach out to us anytime by phone, email, or through the contact form on our website. Our customer service team is happy to answer any questions about our services, pricing, or appointment availability. We strive to respond promptly so you can get the information you need and enjoy a seamless experience with Top Tier Detailing.
